Roadvia SMS/Text Messaging Policy

Roadvia Learning LLC, doing business as Roadvia Driving School (“Roadvia,” “we,” “us,” or “our”), may send text messages to students, parents, guardians, or other authorized contacts who provide a mobile telephone number and agree to receive text messages.

Types of Messages

Roadvia text messages are limited to non-marketing communications related to scheduled services, including:

• Appointment confirmations
• Upcoming lesson reminders
• Scheduling or time changes
• Pickup-location information
• Appointment cancellations or other important service updates

Roadvia will not use this consent to send sales, advertising, or promotional text messages.

Consent to Receive Text Messages

By opting in, you authorize Roadvia to send service-related text messages to the mobile number you provided.

Consent to receive text messages is optional and is not required to purchase lessons or other Roadvia services. Customers who do not opt in remain responsible for reviewing appointment information through email, the student portal, or direct communication with Roadvia.

Message Frequency and Charges

Message frequency varies depending on the number of scheduled appointments and whether appointment details change.

Message and data rates may apply according to your mobile carrier and wireless plan.

Opting Out

You may stop receiving Roadvia text messages at any time by replying STOP to a Roadvia message.

Roadvia may send one final text confirming that your opt-out request was processed. After that confirmation, you will no longer receive text messages unless you provide consent again.

Roadvia will also honor other clear requests to stop receiving messages, including CANCEL, END, QUIT, OPT OUT, REVOKE, or UNSUBSCRIBE.

Opting out of text messages does not cancel an appointment or remove your responsibility to attend, reschedule, or cancel according to Roadvia’s policies.

Help

Reply HELP to a Roadvia text message for assistance, or contact Roadvia Driving School at (562) 444-1527 or office@roadviadriving.com.

Mobile Number Changes

You are responsible for providing an accurate mobile number and confirming that you are authorized to receive messages at that number. Please notify Roadvia if your telephone number changes or is reassigned.

Delivery

Wireless carriers are not responsible for delayed or undelivered messages. Text-message delivery may be affected by cellular service, device settings, or other circumstances outside Roadvia’s control.

Privacy

Roadvia will use your telephone number for the service-related purposes described in this policy. We may share the number with technology providers that assist us in delivering text messages, but we will not sell your mobile number.

Use of personal information is also governed by Roadvia’s Privacy Policy.